Contact Us

We're here to help. Reach out and our team will get back to you within 24 hours.

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General Support

For orders, accounts, and general help

support@zeloraa.com
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Creator Support

For food creators and vendors

creators@zeloraa.com
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Privacy & Legal

Data requests and legal matters

privacy@zeloraa.com
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Partnerships

Business and partnership enquiries

business@zeloraa.com
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Press & Media

Media enquiries and press releases

press@zeloraa.com
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Report Abuse

Report safety issues or abuse

safety@zeloraa.com

Fastest Way to Get Help

For order issues, use the Help button inside the Zeloraa app — it connects you directly to support with your order details already attached.
Our support team typically responds within 24 hours on business days.

Cancellations & Refunds

If you have a question about cancelling an order, requesting a refund, or understanding your rights as a customer or merchant, please review our Cancellation & Refund Policy.
For order-specific refund requests, contact the merchant directly through the app or email support@zeloraa.com.

Useful Links

Cancellation & Refund Policy Privacy Policy Terms & Conditions FAQ